{"id":189,"date":"2018-06-28T11:24:30","date_gmt":"2018-06-28T11:24:30","guid":{"rendered":"http:\/\/academist.elated-themes.com\/?page_id=189"},"modified":"2020-10-30T00:32:23","modified_gmt":"2020-10-30T00:32:23","slug":"quienes-somos","status":"publish","type":"page","link":"https:\/\/webssti.lcred.net\/en\/quienes-somos\/","title":{"rendered":"About us"},"content":{"rendered":"<div class=\"eltdf-row-grid-section-wrapper\"  ><div class=\"eltdf-row-grid-section\"><div class=\"vc_row wpb_row vc_row-fluid vc_custom_1531121052960\" ><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-6 vc_col-md-12 vc_col-xs-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"eltdf-elements-holder   eltdf-one-column  eltdf-responsive-mode-768\" ><div class=\"eltdf-eh-item\"  data-item-class=\"eltdf-eh-custom-4541\" data-1367-1600=\"7px 9% 0 0\" data-1025-1366=\"7px 9% 0 0\" data-769-1024=\"14px 30% 40px 0\" data-681-768=\"14px 10% 0 0\" data-680=\"0 0\">\n\t<div class=\"eltdf-eh-item-inner\">\n\t\t<div class=\"eltdf-eh-item-content eltdf-eh-custom-4541\" style=\"padding: 7px 18% 0 0\">\n\t\t\t<div class=\"eltdf-section-title-holder  eltdf-st-standard eltdf-st-title-left eltdf-st-normal-space\" style=\"text-align: left\">\n\t<div class=\"eltdf-st-inner\">\n\t\t\t\t\t<h2 class=\"eltdf-st-title\" >\n\t\t\t\tAbout us\t\t\t<\/h2>\n\t\t\t\t\t\t\t<div class=\"eltdf-separator-holder clearfix  eltdf-separator-left\">\n\t<div class=\"eltdf-separator\" style=\"border-color: #1076be;width: 38px;border-bottom-width: 3px;margin-top: 23px;margin-bottom: 9px\"><\/div>\n<\/div>\n\t\t\t\t\t\t\t<h5 class=\"eltdf-st-text\" style=\"margin-top: 15px\">\n\t\t\t\tEl SSTI es un \u00e1rea de la DTI cuyo prop\u00f3sito es el de apoyar a los usuarios del Movimiento que hacen uso de los servicios de tecnolog\u00edas de informaci\u00f3n.\t\t\t<\/h5>\n\t\t\t<\/div>\n<\/div>\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-6 vc_col-md-12 vc_col-xs-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"eltdf-elements-holder   eltdf-one-column  eltdf-responsive-mode-768\" ><div class=\"eltdf-eh-item\"  data-item-class=\"eltdf-eh-custom-2617\" data-681-768=\"40px 0 0 0\" data-680=\"40px 0 0 0\">\n\t<div class=\"eltdf-eh-item-inner\">\n\t\t<div class=\"eltdf-eh-item-content eltdf-eh-custom-2617\" style=\"padding: 5px 0 0 0\">\n\t\t\t\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Cuenta con un equipo de agentes cuyos conocimientos y capacidades son diversas con el prop\u00f3sito de resolver la mayor cantidad de incidentes en el primer contacto con el usuario. Proporcionan tambi\u00e9n asesor\u00eda y servicio al transmitir el conocimiento para el uso de algunas herramientas de software as\u00ed como en la integraci\u00f3n de nuevos dispositivos que el usuario considera propios para facilitar su funci\u00f3n.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\" ><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"eltdf-elements-holder   eltdf-two-columns  eltdf-responsive-mode-768  eltdf-eh-uncovering-effect eltdf-eh-uncovering-image-right\" ><div class=\"eltdf-eh-item     eltdf-background-arrow-right\" style=\"border-color: #90c419;background-color: #90c419\" data-item-class=\"eltdf-eh-custom-3789\" data-1367-1600=\"115px 17% 143px 20%\" data-1025-1366=\"105px 16% 133px 18%\" data-769-1024=\"95px 6% 123px 8%\" data-681-768=\"135px 18% 163px 22%\" data-680=\"62px 0% 92px 10%\">\n\t<div class=\"eltdf-eh-item-inner\">\n\t\t<div class=\"eltdf-eh-item-content eltdf-eh-custom-3789\" style=\"padding: 135px 24% 163px 24%\">\n\t\t\t\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h2><span style=\"color: #ffffff;\">\u00bfNeed Help? <\/span><\/h2>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 26px\" ><span class=\"vc_empty_space_inner\"><\/span><\/div>\n<a itemprop=\"url\" href=\"\/en\/contacto\/\" target=\"_self\" style=\"color: #ffffff\" class=\"eltdf-btn eltdf-btn-medium eltdf-btn-simple eltdf-btn-custom-hover-color eltdf-btn-arrow\" data-hover-color=\"#ffffff\" >\n    <span class=\"eltdf-btn-text\">Contact us<\/span>\n    <\/a>\t\t<\/div>\n\t<\/div>\n<\/div><div class=\"eltdf-eh-item\" style=\"background-image: url(https:\/\/webssti.lcred.net\/wp-content\/uploads\/2020\/09\/quienes.jpg)\" data-item-class=\"eltdf-eh-custom-8695\" data-681-768=\"20% 0\" data-680=\"20% 0\">\n\t<div class=\"eltdf-eh-item-inner\">\n\t\t<div class=\"eltdf-eh-item-content eltdf-eh-custom-8695\" >\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"eltdf-row-grid-section-wrapper\"  ><div class=\"eltdf-row-grid-section\"><div class=\"vc_row wpb_row vc_row-fluid vc_custom_1600718366685\" ><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>The SSTI is responsible for providing solutions, provide support, advice and monitor incidents of users requiring technical assistance. This is made by a team of specialized agents and various tools to facilitate contact and communication with the user, for the management of incident reports. The team has the knowledge of the organization, and also to support the user in configuring their computers or personal computers with the software required to make use of IT services, also dominates new technologies, services and computing devices achieving total customer satisfaction. As well as solutions or alternate routes solution to restore services in the event of any failure may occurs.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_row wpb_row vc_inner vc_row-fluid vc_custom_1599759764076\" ><div class=\"wpb_column vc_column_container vc_col-sm-1\/5\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-1\/5\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"eltdf-iwt clearfix  eltdf-iwt-icon-top eltdf-iwt-icon-large eltdf-iwt-position-text_center\">\n\t<div class=\"eltdf-iwt-icon\">\n\t\t\t\t\t\t\t\t\t    <span class=\"eltdf-icon-shortcode eltdf-normal   eltdf-icon-large\"  data-color=\"#1076be\">\n                    <span aria-hidden=\"true\" class=\"eltdf-icon-linear-icons lnr lnr-laptop-phone eltdf-icon-element\" style=\"color: #1076be\" ><\/span>            <\/span>\n\t\t\t\t\t\t<\/div>\n\t<div class=\"eltdf-iwt-content\" >\n\t\t\t\t\t<h4 class=\"eltdf-iwt-title\" >\n\t\t\t\t\t\t\t\t<span class=\"eltdf-iwt-title-text\">Tools<\/span>\n\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-1\/5\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"eltdf-iwt clearfix  eltdf-iwt-icon-top eltdf-iwt-icon-large eltdf-iwt-position-text_center\">\n\t<div class=\"eltdf-iwt-icon\">\n\t\t\t\t\t\t\t\t\t    <span class=\"eltdf-icon-shortcode eltdf-normal   eltdf-icon-large\"  data-color=\"#1076be\">\n                    <span aria-hidden=\"true\" class=\"eltdf-icon-linear-icons lnr lnr-cog eltdf-icon-element\" style=\"color: #1076be\" ><\/span>            <\/span>\n\t\t\t\t\t\t<\/div>\n\t<div class=\"eltdf-iwt-content\" >\n\t\t\t\t\t<h4 class=\"eltdf-iwt-title\" >\n\t\t\t\t\t\t\t\t<span class=\"eltdf-iwt-title-text\">Technical knowledge<\/span>\n\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-1\/5\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"eltdf-iwt clearfix  eltdf-iwt-icon-top eltdf-iwt-icon-large eltdf-iwt-position-text_center\">\n\t<div class=\"eltdf-iwt-icon\">\n\t\t\t\t\t\t\t\t\t    <span class=\"eltdf-icon-shortcode eltdf-normal   eltdf-icon-large\"  data-color=\"#1076be\">\n                    <span aria-hidden=\"true\" class=\"eltdf-icon-linear-icons lnr lnr-user eltdf-icon-element\" style=\"color: #1076be\" ><\/span>            <\/span>\n\t\t\t\t\t\t<\/div>\n\t<div class=\"eltdf-iwt-content\" >\n\t\t\t\t\t<h4 class=\"eltdf-iwt-title\" >\n\t\t\t\t\t\t\t\t<span class=\"eltdf-iwt-title-text\">Agent profile<\/span>\n\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-1\/5\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>As part of a positioning strategy and seeking better align the services we provide with the area name, a new name was sought to convey more impact the rationale and the value we place.<\/p>\n<p>Somos una entidad organizacional cuyos objetivos, procesos y funciones est\u00e1n alineados\u00a0con los objetivos estrat\u00e9gicos de la organizaci\u00f3n. Es aqu\u00ed donde contamos con\u00a0el mayor conocimiento y\u00a0desarrollo de competencias, habilidades, metodolog\u00edas y lecciones aprendidas durante los servicios que\u00a0otorgamos.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"Qui\u00e9nes somos El SSTI es un \u00e1rea de la DTI cuyo prop\u00f3sito es el de apoyar a los usuarios del Movimiento que hacen uso de [...]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full-width.php","meta":{"footnotes":""},"class_list":["post-189","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Qui\u00e9nes somos | SSTI<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/webssti.lcred.net\/en\/quienes-somos\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Qui\u00e9nes somos | SSTI\" \/>\n<meta property=\"og:url\" content=\"https:\/\/webssti.lcred.net\/en\/quienes-somos\/\" \/>\n<meta property=\"og:site_name\" content=\"SSTI\" \/>\n<meta property=\"article:modified_time\" content=\"2020-10-30T00:32:23+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/webssti.lcred.net\/wp-content\/uploads\/2020\/12\/fb-ssti.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/webssti.lcred.net\/quienes-somos\/\",\"url\":\"https:\/\/webssti.lcred.net\/quienes-somos\/\",\"name\":\"Qui\u00e9nes somos | SSTI\",\"isPartOf\":{\"@id\":\"https:\/\/webssti.lcred.net\/#website\"},\"datePublished\":\"2018-06-28T11:24:30+00:00\",\"dateModified\":\"2020-10-30T00:32:23+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/webssti.lcred.net\/quienes-somos\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/webssti.lcred.net\/quienes-somos\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/webssti.lcred.net\/quienes-somos\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Inicio\",\"item\":\"https:\/\/webssti.lcred.net\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Qui\u00e9nes somos\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/webssti.lcred.net\/#website\",\"url\":\"https:\/\/webssti.lcred.net\/\",\"name\":\"SSTI\",\"description\":\"Contamos con un grupo de expertos\",\"publisher\":{\"@id\":\"https:\/\/webssti.lcred.net\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/webssti.lcred.net\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/webssti.lcred.net\/#organization\",\"name\":\"SSTI\",\"url\":\"https:\/\/webssti.lcred.net\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/webssti.lcred.net\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/soporteti.org\/wp-content\/uploads\/2020\/09\/logo.png\",\"contentUrl\":\"https:\/\/soporteti.org\/wp-content\/uploads\/2020\/09\/logo.png\",\"width\":171,\"height\":50,\"caption\":\"SSTI\"},\"image\":{\"@id\":\"https:\/\/webssti.lcred.net\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Qui\u00e9nes somos | SSTI","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/webssti.lcred.net\/en\/quienes-somos\/","og_locale":"en_US","og_type":"article","og_title":"Qui\u00e9nes somos | SSTI","og_url":"https:\/\/webssti.lcred.net\/en\/quienes-somos\/","og_site_name":"SSTI","article_modified_time":"2020-10-30T00:32:23+00:00","og_image":[{"width":1200,"height":630,"url":"https:\/\/webssti.lcred.net\/wp-content\/uploads\/2020\/12\/fb-ssti.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/webssti.lcred.net\/quienes-somos\/","url":"https:\/\/webssti.lcred.net\/quienes-somos\/","name":"Qui\u00e9nes somos | SSTI","isPartOf":{"@id":"https:\/\/webssti.lcred.net\/#website"},"datePublished":"2018-06-28T11:24:30+00:00","dateModified":"2020-10-30T00:32:23+00:00","breadcrumb":{"@id":"https:\/\/webssti.lcred.net\/quienes-somos\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/webssti.lcred.net\/quienes-somos\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/webssti.lcred.net\/quienes-somos\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Inicio","item":"https:\/\/webssti.lcred.net\/"},{"@type":"ListItem","position":2,"name":"Qui\u00e9nes somos"}]},{"@type":"WebSite","@id":"https:\/\/webssti.lcred.net\/#website","url":"https:\/\/webssti.lcred.net\/","name":"SSTI","description":"Contamos con un grupo de expertos","publisher":{"@id":"https:\/\/webssti.lcred.net\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/webssti.lcred.net\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/webssti.lcred.net\/#organization","name":"SSTI","url":"https:\/\/webssti.lcred.net\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/webssti.lcred.net\/#\/schema\/logo\/image\/","url":"https:\/\/soporteti.org\/wp-content\/uploads\/2020\/09\/logo.png","contentUrl":"https:\/\/soporteti.org\/wp-content\/uploads\/2020\/09\/logo.png","width":171,"height":50,"caption":"SSTI"},"image":{"@id":"https:\/\/webssti.lcred.net\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/webssti.lcred.net\/en\/wp-json\/wp\/v2\/pages\/189","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/webssti.lcred.net\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/webssti.lcred.net\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/webssti.lcred.net\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/webssti.lcred.net\/en\/wp-json\/wp\/v2\/comments?post=189"}],"version-history":[{"count":0,"href":"https:\/\/webssti.lcred.net\/en\/wp-json\/wp\/v2\/pages\/189\/revisions"}],"wp:attachment":[{"href":"https:\/\/webssti.lcred.net\/en\/wp-json\/wp\/v2\/media?parent=189"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}